FAQs

~ How do you ship my order?
We ship completely plastic free! Our packaging is reused from other shipments, so packaging may vary from time to time. Please re-use again or compost. We are working on carbon-neutral shipping for 2021- stay tuned! 


~ Where do you get products?
Our products are meticulously sourced from companies that align with our values. We also source select plastic free vintage and secondhand kitchen and housewares to keep useable, functional items circulating in the economy.

~ Can I bring my own jar to fill?
Absolutely! We encourage you to bring cleaned, pre-loved jars and save them from the landfill. We do have options for purchase if you forget your own.

~ Are you hiring?
We are not hiring at this time. We hope to be able to hire like-minded individuals in the future. Feel free to e-mail your resume and a little info about yourself and we will keep it on file for when the time comes. Please stop by and say hello!

~ I make a sustainable product. Can I sell my items in your store?
We are always looking for new items that align with our values. We'd love to hear from you!

~What is Bottle Underground?
Bottle Underground is non-profit organization from the founders of Remark Glass. We have partnered with them as a neighborhood drop off point. Our shop will collect any cleaned glass bottles or jars destined for the landfill and Bottle Underground will re-circulate them back into the Philadelphia community. Learn more about their program here: https://remarkglass.com/ 

~ Is this a "Zero-Waste" store?
Yes! We prefer the term "Low-Waste" over "Zero-Waste" as we are far from perfect. Everyone's lifestyle is different and we're here to help the community make small changes to reduce personal waste.
 
~ Have a question you don't see here? Send us a message or stop in the shop. 🙂